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Privacy
Policy
| Introduction:
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At
American Investment Bank (AIB), our mission is to meet the
desires of our customers. As financial service professionals
entrusted with sensitive financial information, we respect
the privacy of our customers and are committed to treating
customer information responsibly. At the same time, we want
to offer you the array of financial products and services
you need to accomplish your financial goals. AIB's Privacy
and Security Policies are designed to allow us to do both.
The following answers to common questions describe our policy.
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What
type of information does AIB collect and what is it used
for?
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In
order to enable us to administer our business and provide
products and services to you, we collect, retain and use information
about you from applications, loan files and account information.
We collect and retain this information only for specific business
purposes-- and we will tell you why we are collecting and
retaining it upon your request. We use this information to
protect and administer your records, accounts, and funds;
to comply with certain laws and regulations; to help us design
or improve our products and services; and to understand your
financial needs so that we can provide you with quality products
and superior service. Applicable customer information is destroyed
after the retention period by law has expired. |
| How
can I make changes to incorrect information? |
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AIB
has established procedures to ensure that your financial information
is accurate, current and complete, in keeping with reasonable
commercial standards. If you notice any errors you simply
need to contact us at 800-882-4078 and report the correct
information. We pledge to respond to that requests to correct
inaccurate information in a timely manner. |
| How
secure is my information? |
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At
AIB, employee access to personally identifiable customer
information is limited to those with business reason to
know such information. All customer information is considered
private and privileged and is to be used for the purpose
of conducting business and providing you with the finest
service available.
Whenever
you communicate with us via Internet e-mail or forms on
our web site, we will retain the content of the form or
e-mail address and our response. This allows us to retain
an audit trail of our contact and provide you with the product,
service or information you may have requested. E-mail addresses
and other personally identifiable data about visitors to
this site are known only when voluntarily submitted.
We
safeguard information according to established security
standards and procedures, and we continually asses new technology
for protecting information. Our employees are trained to
understand and comply with these information principles.
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| Does
AIB sell or give my information to others outside the Bank? |
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We
do not reveal specific information about your accounts or
other personally identifiable data to parties outside our
bank for their independent use unless: 1) you request or
authorize it; 2) the information is provided to help complete
a transaction initiated by you; 3) the information is provided
to a reputable credit bureau or similar information reporting
agency; or 4) the disclosure otherwise is lawfully permitted
or required. We do not sell or provide account or personal
information to other companies for the purpose of independent
telemarketing or direct mail marketing of any non-financial
products or services of those companies.
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| Inquiries:
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When
the Bank conducts business with third parties, it requires
its vendors and suppliers to maintain similar standards
of conduct regarding the privacy of personally identifiable
customer information provided to them.
If you have any questions about how AIB protects your confidential
information, please call our local branch at 800.852.1620
or e-mail us at aifusa.com
American
Investment Bank is a member of the FDIC and an Equal Opportunity
Lender
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| Copyright
© 2002 - American Investment Bank, N.A. Member FDIC |
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